Frequently Asked Questions

For SIRONA Customers:

What is the workflow for creating a SICAT surgical guide?

For SimPlant Customers:

How do I get a new password?

What is the difference between Standard and Standard + Teeth 3d modelling?

Where can I learn more about SimPlant features?


How do I get a new password?
You can generate a new password for your SimPlant software online using Materialise's Password Generator. You will need to have your CC Key, provided with purchase, in order to get your new password. Click here to be taken to the Materialise site.

What is the difference between Standard and Standard + Teeth 3d modelling?
Click here for a chart that explains the distinction (requires Adobe Reader).

Where can I learn more about SimPlant features?
The Materialise website at www.materialisedental.com has a wealth of information on how to make the most of your SimPlant software, as well as details on the different products and features available. Also, the SimPlant academy at www.simplantacademy.org provides training and course options for registered members. If you have questions that are not answered online, feel free to contact us by telephone or by email (details top left)